The Hidden Forest

It says that the account and email are not the right combination. Is it possible to create a new account and get a character moved over to the new account? If so, what about splitting an account that has two characters. There are only two characters on the account that I really would like to see aga...

What if we have forgotten the password, is that resettable if sent to email of record?

The problem is that I have gone through two other computers since than, what do I need to download in order to play>?

I was on back in 2014 or so, planning on trying again, do I need to restart totally or what?